App access
Questions about downloads, beta access, sign-in, onboarding, or a shared app link that opened on the web.
Support
Help with downloads, billing, phrase packs, and playback.
Need help with LikeLocal? Start here for account access, purchases, destination coverage, audio issues, and shared app links that opened in your browser.
Best contact method
Email our support team
We aim to respond within three business days.
Reach us at info@greekpremier.com. Include your device model, OS version, destination pack, and a short description of the issue so we can help faster.
What to include
What to send so we can help faster
A few concrete details usually save a full back-and-forth.
- selected destination or phrase pack
- screen name where the issue happened
- whether the issue involved audio, favorites, search, onboarding, or billing
- screenshot or exact phrase if content looked incorrect
Common topics
The issues we can help with most often.
Use support for product questions, content issues, and account or access problems.
Billing and purchases
Subscription questions, unexpected charges, renewal issues, or help understanding what is included.
Content and playback
Phrase mistakes, audio mismatches, download problems, pronunciation notes, or destination coverage concerns.
FAQ
Popular questions
If you just need a quick answer, the FAQ is usually the fastest place to look.
Where can I download LikeLocal right now?
The public app-store listing is still being finalized. Use the `/download` page for the latest availability, beta access details, and the right next step if a shared app link opened in your browser.
Does LikeLocal work offline?
Yes. LikeLocal is designed so travelers can keep useful phrases close when Wi-Fi is weak, roaming is expensive, or they are already on the move.
What should I include in a support request?
Include your device model, operating-system version, selected destination pack, the screen where the issue happened, and whether the issue involved audio, favorites, search, onboarding, or purchases.
Does LikeLocal collect location or microphone recordings?
Not by default. LikeLocal is focused on product diagnostics, usage analytics, and support interactions rather than collecting precise location, microphone recordings, or camera data.
Which destinations are actively supported today?
Right now, LikeLocal is focused on Greece, Spain, and Paris, with Munich listed as a destination coming soon. Each destination page shows phrase counts, categories, and the travel situations that pack is built for.
Can LikeLocal support partner or white-label experiences later?
Yes. LikeLocal can support co-branded and white-label travel experiences for hotels, tours, and travel brands. The partner page explains the direction without turning the public site into a dashboard.